How can I get a refund?

If you’re dissatisfied with our product, let us first apologize for not meeting your expectations. To request a refund, please follow the instructions below, depending on the platform you used to subscribe.

If you purchased a TapeACall subscription on the App Store:

  1. Access this webpage
  2. Sign in with the Apple ID you used to make the purchase
  3. Tap I’d like to > Choose Request a refund
  4. Choose the reason why you want a refund > Next
  5. Choose the purchased item > Submit

If you purchased a TapeACall subscription on the Google Play Store, you can request a refund by following the instructions found in this article.

If you subscribed to the app through our Website, kindly let us know at support@tapeacall.com by providing the receipt that notified you of the charge. 

If you're experiencing issues requesting a refund through the App Store or Google Play Store, don't hesitate to contact Apple Support and Google Play Support directly. Unfortunately, as we don’t manage your Apple/Google subscriptions and payments, we cannot issue refunds in these cases. 

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