How can I move my subscription to a different account (Apple ID or Google Account) on the same platform?

If you change your email account associated with TapeACall, you can follow these steps to reactivate your subscription:

 

👉 Change account

If you change your email account but you log in with the same phone number associated with your TapeACall account, you will be able to access all your memos and recordings.

 

👉 Transfer subscription

Google Play (Android)

  • Subscriptions are tied to the Google account used at purchase
  • To switch accounts, cancel the current subscription and resubscribe using the new account
  • Manage subscriptions on Google Play

Apple (iOS)

 

👉 Changing phone number

If you change your phone number, your existing recordings stay linked to the original number used to create your TapeACall account.

To keep your recordings and access them from your new number:

  1. Follow the steps in this dedicated article to update your phone number in your account
  2. Once updated, your recordings will transfer to your new number and remain accessible
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